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edh4up's avatar
edh4up
Copper Contributor
Oct 11, 2024

Problem with Time Zones

I use bookings to arrange meetings with students. Often, students schedule a meeting and it appears to them in a different time zone, even though we are geographically in the same place. Perhaps they have a different time zone set somewhere in a Microsoft app, or perhaps the default when signing up for a meeting as a guest is somehow set to a different time zone--what ever the case, there seems to be a problem with default time zones for students. My time zones are all set to Eastern time across Bookings and Outlook. This issue is causing me (and my 12 colleagues) significant scheduling problems as we need to schedule hundreds of meetings with students.

 

When I search for solutions in community postings, it seems like selecting "Always show time slots in business time zone" would solve our problem. But this option does not appear in my Bookings setting anywhere that I can find. I have tried to follow step by step processes from Microsoft help pages, but the settings menus in the tutorials do not look like mine.

 

If it is helpful to know, I use an Apple MacBook Air M3; I access my Bookings page through Teams and my Firefox browser; and I use Outlook through the app.

  • susiam's avatar
    susiam
    Copper Contributor

    Did you find a solution?  I wonder if this is especially in education accounts.  I use the system for student meetings as well.  This morning, I had a student think she was booking at 10am (PST), when she actually booked at 1pm (EST, where we are), but my confirmation email told me she booked at 12p (CST).  

    I've even gone to the lengths of writing a disclaimer on my Bookings page, telling people they need to be sure and look at the time zone to adjust accordingly. But, these are college students... most of them are not going to do that.

    Seems like an issue that's been perennial for several years now, and maybe they need to rework the code.

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