Forum Discussion
"Some error occurred" message
Hello, there seem to be a problem when clicking links to my Bookings pages - "some error occurred". None of my reservation pages works today. No idea what could have happened. I can't see any of my settings and the pages aren't visible to my clients. What can I do? Please help!
Is anyone still having this issue? Mine was fine this morning and lost everything about 2 hours ago, no end in sight
LesnePtaki as of 9:30am (Pacific time) it appears to be back for me and my team! Fingers crossed it stays this way
- I see the same - looks to be working right now!
- Still knocked out for several hours.
- We're having the same exact problem today.
- Same here all the bookings and staff have been removed entirely
LesnePtaki I raised a severity A (critical) case with Microsoft and had an introductory call with a Support Engineer. He confirmed that, internally, he can see a service outage logged and was working on what information he could provide. He confirmed that a product team was engaged in resolving this issue. No ETA as of yet. I'll update here if I hear anything.
mikkelbelling Incident now available in the Admin Portal. Link (if possible): https://portal.office.com/adminportal#/servicehealth/:/alerts/MB791003
- Just checked MS Bookings and we're back in business. :white_heavy_check_mark: Everything (I think) has been restored to what it was before. 🙌
- Thank you for the update - appreciate it!
- Same issue here. We need to get this fixed soon!
- I submitted a ticket to our support vendor with a link to this, strongly encouraging them to escalate this to Microsoft. We will see how that goes.
- Same here!! Any updates?
- Got this Status update
"May 7, 2024, 11:51 AM EDT
We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes." LesnePtaki I can confirm using the web i cannot see anything, however if you go into your bookings app via teams your data should be there. This does not fix any issues with customers being able to book appointments via the web, but you should be able to see your settings and other information.
Hope this helps.
- This doesn't work for me. Booking app in Teams is just as empty and non-responsive as the web app.
- That's not everyone's experience; our staff and services have all vanished.
- I just tried this and it's blank, just like the web, for me.
