Forum Discussion
Using Bookings with Shared Calendars
We just switched over to Office 365 at work and I want to understand if Microsoft Bookings will be able to work for us or not. We are a charity that runs nature education programs. I have always ...
JaclynAngotti I am attempting to configure MS Bookings for a similar purpose - I need to be able to assign staff to bookings but I cannot allow clients to book specific staff.
Essentially, I need to be able to assign staff members to an appointment 'queue' each day - so John may be responsible for all bookings in appointment Queue A on Monday, and Jane responsible for Queue B, while the rest of the team focus on offline work.
However, if John or Jane are running behind, or ill, or if urgent issues arise, I may need to ask Chris or Casey to switch from offline work to take over appointment Queue A or B.
This would be easiest where the booked appointments sit in their own queues, but not automatically assigned to specific staff members. Any solution in this regard would be terrific.
- Hi David. There is a setting within the service marked as 'allow customers to book specific staff' - all you need to do is untick that box.
David_Nicholson Hi David. We would like something similar. Unfortunately, I don't think MS Bookings can do this yet. We never got a resolution and abandoned MS Bookings. I think we're going to try Amelia. Amelia - WordPress Appointment and Event Booking Plugin (wpamelia.com). Best of luck!
