Forum Discussion
JaclynAngotti
Mar 17, 2021Copper Contributor
Using Bookings with Shared Calendars
We just switched over to Office 365 at work and I want to understand if Microsoft Bookings will be able to work for us or not. We are a charity that runs nature education programs. I have always ...
David_Nicholson
Jun 10, 2021Copper Contributor
Kiroley Hi - thanks for that - would this mean that the 'dummy' calendar would need to have an AD account associated with it? We currently have a shared team email address/calendar which I would ideally use for this purpose, but I'm unaware of a username/password which goes with it..?
Kiroley
Jun 10, 2021Copper Contributor
Kia Ora David!
Just to clarify, when you create an MS Bookings site it will create an account in Azure AD (with a mailbox attached to it).
When you create guest staff it does not create an associated account in Azure AD. For example, I could add a guest staff member who is a contractor from outside our organisation and use their organisations email address. They can still receive meeting requests but cannot view or administrate the MS Bookings site and calendar (or add the MS Bookings calendar on Outlook as they are outside the domain).
Alternatively, you add in the shared mailbox (It will have a username the same as the mailbox SMTP address E.G Sales@Contoso.com) as a staff member and assign them to the service. That way the shared mailbox's calendar can be booked by customers.
Just to clarify, when you create an MS Bookings site it will create an account in Azure AD (with a mailbox attached to it).
When you create guest staff it does not create an associated account in Azure AD. For example, I could add a guest staff member who is a contractor from outside our organisation and use their organisations email address. They can still receive meeting requests but cannot view or administrate the MS Bookings site and calendar (or add the MS Bookings calendar on Outlook as they are outside the domain).
Alternatively, you add in the shared mailbox (It will have a username the same as the mailbox SMTP address E.G Sales@Contoso.com) as a staff member and assign them to the service. That way the shared mailbox's calendar can be booked by customers.