Forum Discussion
Solved
Antivirus deletes all shortcuts from the desktop
After this morning's update of security intelligence to version 1.381.2140.0, defender is deleting on all clients all links to applications; does anyone have the same problem?
Have released the updated to version 1.381.2152.0
Update
After updating and restarting, the links are no longer deleted.
The problem remains that if I run the search for a program it does not find it unless I add .exe (e.g., outlook.exe)
- It does not fix by itself, link files are deleted. You have to reinstall/repair the application to get these .lnk files recreated. I have around 50% of all client so far affected. Thank you Microsoft for this s§$&%§ Friday 13 event. It looks like we have to reimage all the systems. Fiddeling with individuel machines to reinstall all apps requires way to much time and personal.
sjansen I believe the shortcuts are now cloud based - hence they can delete them. I was told off support the update will reset all shortcuts back to normal for all devices
We hope
- A huge damage, I hope in their official workaround to make it solvable remotely on all company devices (even if I see it as very difficult)
Once the ASR Rules is set to Audit Only, how do we restore all lnk shortcuts that the system removed? This is something that needs to be addresses as well. Sohel68
Brad_Stephenson1580there is no solution that MS can solve for you. You have to reinstall, repair or update your application, installers normally recreates the startmenu links. Fun part: several other types of files "may" be deleted, we saw js/cs/Windows Store Apps and lots of xml killed by Defenders ASR.
