Forum Discussion
micheleariis
Jan 13, 2023Steel Contributor
Antivirus deletes all shortcuts from the desktop
After this morning's update of security intelligence to version 1.381.2140.0, defender is deleting on all clients all links to applications; does anyone have the same problem?
- Sean HodgkinsonCopper ContributorWe've had the same problem .. all shortcuts on every device has been deleted
- danmullenCopper ContributorAlso affected here. Latest from MS...
January 13, 2023 1:06 PM ยท Quick update
We've identified that a specific rule was resulting in impact. We've reverted the rule to prevent further impact whilst we investigate further. This quick update is designed to give the latest information on this issue. - JimmyWorkIron Contributor
We have the same issue and many more.
https://www.reddit.com/r/sysadmin/comments/10ar1vb/multiple_users_reporting_microsoft_apps_have/Set the following ASR rule to Audit.
Block Win32 API calls from Office macros
Rule-ID 92e97fa1-2edf-4476-bdd6-9dd0b4dddc7b
Then you can restore the links. Microsoft needs to fix this ASAP
- cmcconnell1000Copper Contributor
Has Microsoft made any comment
- DreamakerCopper ContributorNow there is the advisory on Service health in Microsoft365 Admin portal: Some users are unable to utilize the Application shortcuts on the Start menu and taskbar
MO497128, Last updated: January 13, 2023 12:57 PM
Estimated start time: January 13, 2023 12:43 PM
- 2code-monteCopper Contributoryeah we are seeing this across multiple orgs too. We are testing the suggested fix
- DreamakerCopper ContributorI modified the rule: Block Win32 API calls from Office macros
from Block to Audit mode
in MDM Security Baseline
category Microsoft Defender- Sean HodgkinsonCopper ContributorThe support team have confirmed this is a known issue from today .. and recommend doing this until the fix. They also tell me that they will get the shortcuts put back.. but we'll see
- yongrheemsft
Microsoft
@michelariis, please open a MS CSS support ticket, and mark it as a Sev-A.
Thx,
Yong Rhee - MSFT- sjansenBrass ContributorWe also see some other files affacted, for examples .xml files and Microsoft Store Apps like Picture.library-ms and some other.
- sjansenBrass Contributor
We are also affected, started around 10:30am GMT+2. We saw Defender deleting .lnk files and also blocking/deleting Windows Store Apps from Microsoft. We changed the affected ASR rule and try to force all clients to sync, but it may be to late from my reports we got so far.