Forum Discussion
neilcarden
May 21, 2020Brass Contributor
Remove devices from MDATP portal
We have a couple of devices that are showing in MDATP which we would like to get rid of, however we are not in a position to run any scripts... One was registered in InTune by mistake and has been u...
- May 29, 2020
neilcarden Sorry for the confusion, it's poorly labeled in ATP. Here is a screenshot of what it should look like before you run the query (it looks like you're entering the comment in the bottom "Response body" when it should be the top unlabeled input box):
Thank you,
Kate
ambarishrh
May 21, 2020Iron Contributor
neilcarden The only option is to get the offboarding script and run that on the computer you want to offboard. I had this situation when I was evaluating MDATP, which was on a different portal and lost access to the portal.
Regarding existing device, if you haven't off boarded it using the script, you will see two machines but after some time the old machine will be shown as inactive and then as per the retention period you set on the portal, the device will be removed. What I usually do in this case is tag the old computer and this way I can easily identify the old machine name.
rockypabillore
Sep 16, 2021Brass Contributor
this does not scale very well when you have 50-100 devices being deprovisioned or disowned.. We do not offboard them as part of the deprovisioning.. There has to be a better way.