Forum Discussion
Failed to trash the file - MCAS Governance Log
Hi,
After Malware detection policy alert I tried to trash a file but it failed, some were successfully trashed.
how do I know the reason of the failure.
Dror777Microsoft
the possible reasons are:
1. file locked by user
2. file was already deleted externally to MDA (but the event might not have reached MDA for various reasons)
check with the use if the file exists (and locked), or whether it is already deletedIf the files are no longer available to be deleted, how do you clear the alerts? My experience is that the file can't be deleted, so 'trashing' the file only results in an error message but the alert never clears.
