Forum Discussion
MeenahKhosraw
Microsoft
MicrosoftNew tools for Nonprofits: Community Training and Likelihood to Donate
Last week, the general availability was announced for two new tools in Microsoft for Nonprofits: Community Training and Likelihood to Donate.
What are they and how do they help Nonprofit organ...
I'm curious if anyone else has seen the flow failure error we're experiencing with the Likelihood to Donate functionality?
We've followed the instructions here (https://learn.microsoft.com/en-us/dynamics365/industry/nonprofit/fundraising-engagement-likelihood-to-donate) but when we get to the "Train the model and generate categories" section and try to do steps 4-6, the flow fails every time.
The failure is on the last step which is called "Checking hydration status" -- see screenshot below. We'd appreciate any assistance troubleshooting this - thanks!
alex_kasavin_msftHi - how much data do you have in the environment where you're running the model? If you send me a direct message with your environment info, we can take a look at the telemetry.Thank you for the offer! We ended up figuring out that the error was related to the connection reference - we weren't able to edit the connection reference attached to the flow because of the managed package, so we created a new one. Would be helpful if this were documented in the instructions. Thanks again for responding.
- MeenahKhosraw
Hey brookebelott,
If you haven't already, I recommend reaching out to support via Nonprofit - Contact Us as they should be able to help with the error you're experiencing.
Thanks,
