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Fabian_21's avatar
Fabian_21
Copper Contributor
Jan 08, 2025

Non Profit Step 3 does not work

Hi, I tried to create an non profit account but I got stuck in step 3 the verification with SMS/Call. It does not work on two different computers with different browsers and I also tried 4 different ...
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DP's avatar
DP
Copper Contributor
Jan 09, 2025

Hi Fabian_21,

 

Sorry to hear you are experiencing verification issues, must be fustrated. Did you get any error messages when it failed to send SMS/Call? You may want to try entering your number with the country code format. Example with Australia number if 0412345678, you can try use +61412345678 see if that would get through.

  • Fabian_21's avatar
    Fabian_21
    Copper Contributor
    Jan 09, 2025

    Hi DP,

    thank you for your suggestion I tried it and it does not work. It is not possible to add a + but I tried 0049 for Germany number. The Country code is set over an dropdown

     

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