Forum Discussion
KyloR85
Feb 13, 2024Copper Contributor
Lost my courses and level progress on my learn profile
Does anyone know how I can contact Microsoft about my learn account? I tried to log on using my work laptop and my profile has been reset back to 0. I've lost all of my achievements and learn...
Mats Antonsson
Mar 07, 2024Copper Contributor
Did you get any help with this or did you find somewhere to ask for support? I have encountered something similar. When I was about to log in to Learn, I was prompted to create a new profile. Which I did and the new one is reset. However, the link to Certifications works. When I try to go to the old profile, it says it has been deleted. But I haven't deleted it.