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JamesCook's avatar
JamesCook
Copper Contributor
Oct 08, 2020
Solved

MS Learn Unauthorized Sandbox use detected.

My account got flagged today for unauthorized Sandbox use. Odd because within the last few days I completed 2 modules using 1 sandbox environment as per the module instructions. Now I have to wait se...
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  • markjulmar's avatar
    markjulmar
    Oct 09, 2020

    Robert_BP, JamesCook 

     

    Thanks for reporting this - we had a misbehaving rule in our fraud detection firewall that we think was flagging some people improperly. The team tells me it's been addressed - please let me know if this solves your access troubles!

     

    Best,

    Mark Smith

    Developer Interactivity, MS Learn

markjulmar's avatar
markjulmar
Icon for Microsoft rankMicrosoft
Oct 09, 2020

Robert_BP, JamesCook 

 

Thanks for reporting this - we had a misbehaving rule in our fraud detection firewall that we think was flagging some people improperly. The team tells me it's been addressed - please let me know if this solves your access troubles!

 

Best,

Mark Smith

Developer Interactivity, MS Learn

    • markjulmar's avatar
      markjulmar
      Icon for Microsoft rankMicrosoft
      Mar 23, 2021

      hacktivism should be unblocked - please try again. Thanks!

      • hacktivism's avatar
        hacktivism
        Copper Contributor
        Mar 23, 2021
        markjulmar

        Awesome! You're the greatest. It's working like a charm.

        Thanks a million
  • hacktivism's avatar
    hacktivism
    Copper Contributor
    Mar 20, 2021

    markjulmarIts been about six months since I got kicked off the sanboxing environment. I finally figured out that its a generalized problem. Would you please unlock mine?

  • Sastashi's avatar
    Sastashi
    Copper Contributor
    Nov 09, 2020

    markjulmar 

    I'm also facing the same issue. My sandbox was deactivated about 3days. Can you please advise.

    My account: sastashi@hotmail.com

     

    Best,

    Sergei A.

     

    • markjulmar's avatar
      markjulmar
      Icon for Microsoft rankMicrosoft
      Nov 11, 2020
      Should be unblocked Sergei. Have fun with Learn!
      • Sastashi's avatar
        Sastashi
        Copper Contributor
        Nov 12, 2020

        markjulmar  Thank you very much for assistance!

    • markjulmar's avatar
      markjulmar
      Icon for Microsoft rankMicrosoft
      Nov 11, 2020
      Let me check on the appeal for you.
      • Pavel_Khrushchev's avatar
        Pavel_Khrushchev
        Copper Contributor
        Nov 11, 2020

        Dear markjulmar ,

         

        Could you please assist?

         

        Azure sandbox is blocked for me for more than a week:

        Your appeal has been received. Appeals are reviewed on a first-come, first-served basis, and may take several days to process. If your appeal is approved, you will regain access to sandboxes and other interactive learning resources.

         

        My account:
        Pavel Khrushchev

        brianred@mail.ru

        Learn account:

        https://docs.microsoft.com/en-us/users/PavelKhrushchev-6802

         

        Thanks in advance!

         

         

  • Nayyer24's avatar
    Nayyer24
    Copper Contributor
    Oct 19, 2020

    markjulmar 

     

    I am also facing the same issue. My sandbox was deactivated about two months back after completing two exercise on one session. And the appeal review is pending for last two months. Can you please advise.

     

    Regards

    Nayyer

    • Yun_Lu's avatar
      Yun_Lu
      Icon for Microsoft rankMicrosoft
      Oct 19, 2020

      Nayyer24 can you tell me your account name, I can help submit a ticket to ask team to check. 

  • JamesCook's avatar
    JamesCook
    Copper Contributor
    Oct 10, 2020

    markjulmar Great work, working today as expected.

     

    Thanks

  • Robert_BP's avatar
    Robert_BP
    Copper Contributor
    Oct 10, 2020

    markjulmar Thanks for the quickly suport. Today works fine!

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