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Can't upload VTT caption files
For the past month or so, I have been completely unable to upload .vtt captions files to videos hosted on SharePoint/SP Streams. Every time I try, I receive the following error: At this poi...
BLayman thanks for taking the time to share your feedback with us, we really value it. Firstly, my apologies on you not being able to upload your VTT file, could I suggest one alternative before opening a support ticket?
Could you please search online for "VTT file validator" and open one of your choosing? In the past I have used Live WebVTT Validator (w3c.github.io) in which you take the content of your VTT and paste it directly in the edit box. It would parse the file and output any potential errors.
The reason I'm suggesting this, is because we actually parse the file for errors prior to uploading the VTT file, but we don't expose those details in the UI. Please let me know how it goes, and thank you again for feedback!
I tried all the solutions above, but updating the Stream to an adjusted version never works. I have done a series of videos during the last year I had problems every time but managed to get it working in the end. This time I am stuck after a few hours of trying. I have all the menus, I verified my vtt file, I tried to replace, delete, upload and any thing I could think of. I tried to make sure my vtt file was broken and that is flagged correctly. I proofed by just changing one letter in the downloaded file, and it still will never update the transcript. The only thing that works is the direct edit of the auto-generated transcript but that is so bad it's not a good base, and it does not allow me to do a proper transcript (such as dividing sentences from different persons into two text sentences) or moving things in time to the correct position.
