Forum Discussion
christh0mas
Dec 19, 2019Copper Contributor
Assign Multiple Phone Numbers to a Single User?
Hello. I am wondering if there is a way to assign more than one phone number to a single user much like you can make several e-mail addresses for them. Is this possible? Thanks.
- Dec 19, 2019
Hi,
No that is not possible. You can do some workarounds.
- If you are using Direct Routing you can in your SBC re-route the call. So if you have the number +15551234 assigned in Teams, you can in the SBC configure so that calls to +15559876 is forwarded to +15551234.
- You could create a Call Queue in Teams and assigned the extra number +15559876 to that queue and add your user as an agent. Not the nicest solution, but it works.
- Create an extra user that forwards calls (requires an extra license).
David Monk
Jul 10, 2020Copper Contributor
LinusCansby I am a bit late to the party, but is PrivateLine not available in Teams as it is in Skype for Business? Ultimately, the PowerShell for managing such attributes connects to Skype for Business Online.
LinusCansby
Jul 14, 2020MVP
David Monk PrivateLine is not available in Teams. There is a uservoice requesting it.