Forum Discussion
terrenceNokia
Jan 10, 2022Brass Contributor
Can no longer add People to a chat and include chat history in Microsoft Teams?
Used to be able to add additional people to a chat and get option to show chat history with add person icon at top of screen. Now, when press button you only get the option to start a brand new group chat and never given option to include chat history.. this was a VERY useful feature that seems to have been removed?
Not sure if this on purpose or is this a bug?
- DeborahFRCopper Contributor
Hi,
In my organisation, I have seen the same concern, but only for people outside the organization.
- I add interns -> I have the choice on the history
- I add externs -> it creates a new conversation
So in my opinion, the feature has not disappeared.
Déborah
- HolgerTrankjerCopper ContributorDeborahFR
I have the same prob, and would very much like the ability to include Ext contacts in long threads of technical discusions.
Would be perfectly happy w 'no history' being the default, as long as I can toggle this at a later time.
- Fay4ShortCopper Contributor
Same issue here! Following to hopefully hear of a workaround.
- tsalcidoCopper Contributor
Fay4Short Pernille-Eskebo Any update on this. As this was huge asset to teams as we pulled in other departments for conversations.
- irusskCopper ContributorI am also having this issue but only for chats with one person. No option is offered to share chat history. Chats with multiuple people it is stilll offered... Seems like a design decison - can somone from MS comment please?
- Tim_SmithCopper Contributor
This is intermittent and mainly for chats with one person. In group chats I am able to add with history still.
I'm not sure if this is expected functionality, but it makes sense. Otherwise your entire 1:1 chat history could be mistakenly shared when you are working on your current project. One mistake and you could be talking about someone's odd Uncle... if you know what I mean... instead of talking about the project you are trying to share.
I am making this up as a MS User, but decisions like this are made at some level in MS (good ethical decisions) and not communicated well. It's a pretty daunting task.
- Parth1010Copper Contributor
So, is there any fix available now?
- Tim_SmithCopper Contributor
Parth1010 I believe MS intentionally blocks the odd uncle issue with 1:1 chats due to ethical concerns. I would defer to a MS Champion to confirm.
Adding users to group chats is not a problem on our current update, but your mileage may vary.
Personally I am happy not being able to add people with chat history to a 1:1 chat, and having a group chat start with no history when the first user is added. That is the behavior now and not a problem.
Others may disagree and escalate. Please respond if anyone knows better.
- sbaxtergCopper ContributorI have exactly the same problem in MS Teams web version. When you have a chat conversation with one person and you want to add a third one, it creates a new chat without the option to keep the conversation history. This option was very helpful
- Renee195Copper Contributor
I also just tried this and am having the same issue - I had to start a new chat 😞
- bla1820Copper Contributor
terrenceNokia we also have lost that functionality in recent times.
- Hello
I tested on one of my tenants and the option is still there, is this happening to you on every group chat you have or a specific one?- terrenceNokiaBrass ContributorTried on iOS app and it does say “Create new chat group” as the desktop (Mac) app shows, but here it doesn’t even ask if you want to show history.. just shows it.. also not good, but in the other direction 😏
- Oh, I do not have Mac or iOS to try, what about web version? do you experience the same?