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Frank_Lehmann's avatar
Frank_Lehmann
Copper Contributor
Nov 29, 2023

can not invite persons into my public channel outside my organisation

Hi,

i have created a public channel and want to invite peaple outside my organisation.
But when i paste the mail address then it shows "not found" and i am not able to invite this person.

And another hint is, for public channels there is no Link to this available ? Why ?

 

And when using normal channels, the the link is not usable for users outside my organisation.

My goal is to create a channel for everyone (perhaps invite them first) to follow my help desk.
I want to post help hints and the followers should participate on this. And everyone should be a follower.

 

  • Frank_Lehmann Public channels is not the same as externally shared channels/teams. So it could be a public channel but if IT disabled externals into the team you will not be able to add anyone outside of your organisation.

     

    Please let IT check if this is the case.

     

     

    If I have answered your question, please mark your post as Solved

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    • Frank_Lehmann's avatar
      Frank_Lehmann
      Copper Contributor

      Paul_Keijzers Hi Paul,

      i am the IT, but i did not found the checkbox to solve my problem.

      In the admin center all checks are made with persons outside my organisation are allowed.

       

      • Paul_Keijzers's avatar
        Paul_Keijzers
        MVP

        Frank_Lehmann Have you also added them to Entra(ad) as a guest?

         

        If I have answered your question, please mark your post as Solved

        If you like my response, please give it a LikeLike

        visit my youtube channel KbWorks! :smile: or KbWorks.eu

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