Forum Discussion
rmendozamz
Mar 06, 2020Copper Contributor
Cannot access Microsoft Teams
Hi, I signed up for Microsoft teams. I was able to set up a team on my first login. But when I tried logging in again, it tells me that "You're not on Teams yet, but you can set it up for your organization." message even though I already signed up.0
- Hi rmendozamz,
There is a bug with the free teams causing this that has a fix in the pipeline. The current work around in to use the email you should have received to “share” the Team with others. On this email is a link that says “manage link” you can bookmark this link which includes a direct link to the tenant etc. to access the Team.
See screenshot.
- DrofzzCopper ContributorIt seems the problem is in the "Login" by itself, I was struggling with this error for hours.
The Solution is to log out, and uninstall Teams completely from your computer. Then install the Teams for Individual and small businesses.
During the instillation, you will be required to log in, at this part you will be presented with users you can login as, sometimes it defaults to a work a user (indicated with an id-tag logo), don't choose that one, but select the user with the "personal user" -icon. - VickypulpCopper ContributorI find this as the solution for me: Uninstall the desktop app if you have already downloaded it. Then log into the browser version. Click the 3 dots on the top right corner and "Download the desktop app". The desktop app downloaded in this way should be able to work with free personal account.
- ahenningfeldCopper ContributorTHANK YOU!! I've been going around for hours in this loop. Your solution was perfect for me.
- gabeyww0Copper Contributor
I've noticed on Windows 11 at least, if you uninstall the O365 Teams and use the Teams built-in to Windows (not via web browser), this problem stops happening. This is kind of maddening, since it worked before, but now the free version is a completely separate app... kinda like the separation between Skype and Skype for Business.
- Nael88Copper Contributor
Just click on Sign up for Teams, and then enter the same e-mail and password, then chose for work and organizations
- sebo-plCopper Contributor
While trying to Login in Microsoft Teams app at Ubuntu 20.04.2 LTS... I got stuck at:
You're not on Teams yet, but you can set it up for your organization.
Btw. The same credentials works at mobile apk on Android and on Windows.
$ apt-cache policy teams teams: Installed: 1.4.00.13653 Candidate: 1.4.00.13653 Version table: *** 1.4.00.13653 500 500 https://packages.microsoft.com/repos/ms-teams stable/main amd64 Packages 100 /var/lib/dpkg/status
Is there any way to fix this case or any workaround to use the app at Linux.
- David_McCririckCopper ContributorHello MS, Why are your products rubbish? whether its Win10 or TEAMS, I log in then I am told I am not logged in, I am in a LOOP! and I look here and the problem has been here for over a year! and proper solution
- MattPlayzRBLXCopper Contributor
- markteeseCopper ContributorI have the same problem, but only on one PC!
To understand how Teams works, I setup Microsoft Teams on two PCs running Win10, with different Teams accounts, and successfully made some calls and meeting requests. The private account setup was pretty painful, and the app had some initial errors, but eventually all worked fine. Then I decided to switch the account used by the Teams app on one of the PCs, and got caught in this bizarre endless loop.
Look at the screen on the left:
- Teams app error message "You're not in teams yet"
- Google Chrome version of Microsoft Teams, with that exact account, working fine
Look at the screen on the right:
- Microsoft Teams app on a different PC, with that exact account, working fine
As described by others, I didn't receive any email to "share." Also, clearing the Teams cache didn't help.
If this is the typical experience people during a test phase, it's a wonder that any IT department actually buys this product. - RoyChampzCopper Contributor
The feature is not implemented (on "purpose"), as it clearly states here:
It's on portuguese, I'll translate ir for you:
"Teams for your personal life is not yet available for Desktop application. Open the link in your mobile device to join the chat"Let's hope Microsoft will enable this feature soon.
- john2005Copper Contributor
rmendozamz i feel you, i use teams for work and its the same problem. idk why is like that.
- GeorgeVICopper Contributor
I have the same issue as well. It's a permanent loop between "You're not on Teams yet" and signing-in/changing the password. How have they not fixed it by now?
P.S.: I'm on Ubuntu 20.04.1 LTS. Maybe it matters?