Forum Discussion
sazary
Apr 18, 2020Copper Contributor
Can't set my avatar
Hi
I want to set my avatar, and it fails every time, telling we to try again. I've tried through macos app, android & web app, and I've tested many days. The result is the same.
When I inspected chrome console on the web app to see what was the response, I saw that HTTP response code was 403. It's odd because I'm logged in, can do everything, and I'm the owner of team so no permission should be denied from me.
And as a side note, I was able to set team's avatar.
What's the problem? And what can I do?
Are you talking about the Teams avatar, or your profile pic? The latter is subject to restrictions imposed by admin, as Tony details here: https://office365itpros.com/2020/04/15/block-teams-users-changing-their-photos-ending-meetings/
Other than that, there are few ongoing issues with the teams APIs currently, which might be the cause as well.
- sazaryCopper Contributor
VasilMichev
Thanks Vasili'm talking about my profile picture
I checked the link you sent, but I don't run an OWA server, and i've logged in using my existing outlook.com account. I can set & update my avatar on outlook.com & office365, but I can't do it here.
Sorry but I still don't know what should I do
sazary You are not alone, check this thread to keep everything at the same place. Write in that thread about your problem so MS can see it is larger than for just one person.