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'Copy Link' for Folder/Files does not work in Teams
When you access a document library using the website/SharePoint tab and click on 'copy Link' the dialog opens up and has a spinning circle constantly, doesn't load.
Great
It works for me as well!!!
Strange thing is mine updated 8th of june but only today it workedYesterday I thought, how can this still be possible as I had this issue for a very long period of time
(opening the Team in SharePoint the copy link always did work as workaround)
but happy now 🙂
- I've had the same issue for a few months now. Keep hoping it will be fixed with a new release, but no luck so far.
The workaround I have been using successfully is to select "Open in Sharepoint" for that folder structure and then create the link from the Sharepoint site. Haven't had issues on the Sharepoint site so far. So, I performed a Sign Out Everywhere late yesterday afternoon before I left the office. Our team has found that this can help resolve oddball issues such at this when nothing else seems to help.
I just rebooted my corporate device that was having the issue this morning, signed back in, and now the Teams "Copy Link" feature is working again. https://mysignins.microsoft.com/ if others wish to give that a spin.
- How does one perform a "Sign Out Everywhere"?
Is this the process? https://support.microsoft.com/en-us/office/sign-out-of-office-5a20dc11-47e9-4b6f-945d-478cb6d92071- I see the option here: https://myaccount.microsoft.com/%20target=
- I've just had a slightly infuriating back-and-forth with Teams support. The person there has claimed that this is a known issue and they aren't working to fix it specifically. Instead they are rolling out the new experience by end-of-year (possibly first week of January). Not the answer my users would be hoping for, but at least it's an answer of sorts.
Michael Connaughton thanks for the update and the discussion with Microsoft Teams support team.
Yep, same here. So annoying that there has been no action to fix this. Even here at the bottom of the world (New Zealand), we've been experiencing this since early November 21.
We NEED a solution Microsoft ....... please?
NJM
Snr Desktop Support Tech
University of Otago
NoelleMedland yep that was probably about the same date it started for me, also in New Zealand, just me though, no one else in our New Zealand team as yet
Today, instead of an ever spinning wheel I got served with an actual error when I click on the 'Copy link' in the ribbon of the Microsoft Teams Windows Desktop app on the root folder 'Documents/General'. When I click on 'Copy link' on a sub folder or selected file of 'General' I get served with the SharePoint link. But no Teams link anymore...😥😥.
Click on 'Show detals' ;
Click on 'Copy' ;
{"innerError":{},"name":"GraphError","correlationId":"47e30ea0-d0d2-3000-872d-7b0b3139dd1e","isExpected":false,"code":"tooManyResources","extraData":{},"response":{"error":{"code":"notSupported","innerError":{"code":"tooManyResources"},"message":"The request is unprocessable because it uses too many resources"}},"status":422,"serverStack":"","request":{"requestUrl":"https://gs1nederland.sharepoint.com/sites/IT/_api/v2.0/sites/root/items/11a7211d-6bed-49f7-8304-65d5847c8962/driveItem/createLink?ump=1"},"error":{}}In text:
{"innerError":{},"name":"GraphError","correlationId":"47e30ea0-d0d2-3000-872d-7b0b3139dd1e","isExpected":false,"code":"tooManyResources","extraData":{},"response":{"error":{"code":"notSupported","innerError":{"code":"tooManyResources"},"message":"The request is unprocessable because it uses too many resources"}},"status":422,"serverStack":"","request":{"requestUrl":"https://gs1nederland.sharepoint.com/sites/IT/_api/v2.0/sites/root/items/11a7211d-6bed-49f7-8304-65d5847c8962/driveItem/createLink?ump=1"},"error":{}}
Screenshot after click on 'Copy link' when a sub folder or selected file in 'General' is selected;
Florisz Henry Edwards Hi all - I can see that the links now work to Sharepoint but does not open the link in Teams itself
. Does anyone know if this is actually possible. I do not particularly want to direct users from Teams to SharePoint, it will just serve to confuse them moving from Teams to Sharepoint and then back again.
For example when I copy a Channel link, I get a link to Teams e.g. https://teams.microsoft.com/channel/etc.. however when I copy a folder in a channel I get a link to SharePoint e.g. https://awspls.sharepoint.com/etc - I would really appreciate any suggestions on how to overcome this if it even possible.
cheers
P
@Henry Edwards Florisz for me the problem still exists. After about 60 seconds, the initial dialog grow in size but no detail is displayed. That just remains for more than a couple of minutes.
I'm encountering this issue as well on my current workstation in the Teams desktop client. My workstation exhibits the same behavior in your post where it'll sit, continue to try and load the Copy Link dialog, get larger, and continue to load forever. I've attempted to clear both the Teams cache and browser cache.
Here are my other observations:
- Copying a link in SharePoint Online works as expected.
- Copying a link in the Teams browser client works.
- From a test VM, I was able to open the Teams desktop client and successfully copy a link.
For me it's working again.
I don't get an error but the links again. Glad it is solved.
From an IT point of view it is still weird that I had this issue and colleagues did not.
Henry Edwards Same issue here. I noticed this not working as before a few weeks back. In Teams desktop app, select a source document then select "Copy Link" and all I see is a spinning wheel in a popup dialog. Mitigation steps: "Open in browser" then paste the browser address bar link into my target document/email message.
- I suspect 1 or more added/installed apps in Microsoft Teams Desktop App.
Does any of you know where/how you can find which apps you have installed?
When I click on the 'apps' icon in the left column bottom icon(next to the help, feedback and settings) of Microsoft Teams Desktop app, I see hundreds of available apps. But I don't see a way to filter on the ones I have installed. - We experience this as well. 2 different users.
One user began experiencing this about a month ago. I gave her the workaround to open the document library in SharePoint then copy the link while we figured out a resolution.
Since then I uninstalled teams, cleared out all of the directories left behind, removed her account from the system, then reinstalled Teams.
She had the issue on version 1.4.00.29469. I updated her to 1.4.00.32771 and the issue persists.
I logged her in on my Teams app and her account works fine, so we know its just the Teams app on her system that has an issue.
I created a policy in our Teams Admin to allow public preview access and added her to that group. Turned on public preview on her Teams app and it logged her out then back in. Teams is still at the same update revision and the issue still exists. Started happening randomly for me today, reboots and cache clear does is not resolve it.
MS Teams Version 1.4.00.32771 (64-bit)Vgrodz Just checking if you have tired adding in the new document library app as mentioned earlier in the post?
Hi @Henry, I looked at both apps, but what they do is just the sharePoint functionality, which works as the 'Copy link' option in SharePoint(=in browser) does not have the problem bug.
So this is a workaround for getting the SharePoint link in Microsoft Teams Desktop app.
The problem/bug of the 'copy link' in the default 'File' tab in Microsoft Teams Desktop Application is still there. To my knowledge this used to give a popup where you could choose between copying the link in/of teams or the link to SharePoint.
For the time being I use the new Onedrive for Business and Teams Progressive Web App(from MS Edge) to use the 'copy link' option and working with files. And the Teams desktop app purely for meetings/calling.But getting the 'copy link' this way gives you only the link to SharePoint as well. Not the link for/to Teams.
- Think I've found the solution... I was using the document library app, however if you click on the SharePoint app, then you select the document library that you want, the experience is just like in sharepoint. And the copy link works.
- Hi @Henry, I'm not following you completely what you mean with 'document library app' and 'SharePoint app'.? Can you explain what you mean with this?
Florisz Hi.
Apologies, it was a quick update, hopefully this will be clearer.
When you go to add an tab, I was using the Document Library Tab I think (Have just tried to use this and it works now), However continue for a better experience.
I then tried it with the following app, it works using this app:
And you get a better experience:
Hope that helps
