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Corporate Teams background images gone
Hi, we just discovered that since yesterday the corporate Teams background images we provided via Teams Admin Center -> Meeting policies are all gone and the button to add new ones is missing. Th...
Bahatjez This is a known issue. You can see this in your Office 365 admin Service health portal with issue number TM481007
Admins may be unable to access the “Customize meeting images” feature in the Teams admin center
TM481007, Last updated: December 7, 2022 3:24 PM
Estimated start time: December 6, 2022 11:11 AM
Here is the latest update:
Title: Admins may be unable to access the “Customize meeting images” feature in the Teams admin centerUser Impact: Admins may be unable to access "Customize meeting images" under the "Meeting Policies" tab in the Teams admin center.
More info: Admins report seeing the issue manifest in a few, different ways. While some admins report getting an error when clicking the feature, others state that the button is grayed out or missing entirely.
Current status: We've developed and validated a fix that has begun deploying to the affected environment and expect that it will complete by our next scheduled update.
Scope of impact: Any admin attempting to access the “Customize meeting images” feature in the Teams admin center may be affected.
Start time: Thursday, December 1, 2022, 3:00 AM (8:00 AM UTC)
Estimated time to resolve: We expect that the issue will be fully resolved by the end of Thursday, December 8, 2022.
Root cause: A recent feature deployment, intended to improve the user license checking process, contains code issue which is causing impact.
Next update by: Thursday, December 8, 2022, 5:00 PM (10:00 PM UTC)
I have the same issue where I can see the button but cannot see the images in the teams client. We are and E5 shop. at the same time, I cannot turn off the feature. Once I get into the "customize meeting images" button, I cannot disable or toggle off the option for the "Custom Backgrounds". Its greyed to on.
I have the same issue where I can see the button and see the images however the clients are not downloading the Custom Images to the Teams Clients or Web Versions. I even removed one image and re-added to see if that was the issue, however same result.. I have escalated to Microsoft again this morning pbarks
This is very quickly looking like a "because we can" pivot from Microsoft. What a gross move to nickel and dime companies who already shell out plenty for licensing and subscriptions.
- In the Service heath section of the Office 365 Admin portal, this says it has been restored (their version of resolved) when it clearly has not been. Guess I need to contact support also.
