Forum Discussion
MarcelK1785
Dec 07, 2022Copper Contributor
Corporate Teams background images gone
Hi, we just discovered that since yesterday the corporate Teams background images we provided via Teams Admin Center -> Meeting policies are all gone and the button to add new ones is missing. Th...
- Dec 08, 2022
Bahatjez This is a known issue. You can see this in your Office 365 admin Service health portal with issue number TM481007
Admins may be unable to access the “Customize meeting images” feature in the Teams admin center
TM481007, Last updated: December 7, 2022 3:24 PM
Estimated start time: December 6, 2022 11:11 AM
Here is the latest update:
Title: Admins may be unable to access the “Customize meeting images” feature in the Teams admin centerUser Impact: Admins may be unable to access "Customize meeting images" under the "Meeting Policies" tab in the Teams admin center.
More info: Admins report seeing the issue manifest in a few, different ways. While some admins report getting an error when clicking the feature, others state that the button is grayed out or missing entirely.
Current status: We've developed and validated a fix that has begun deploying to the affected environment and expect that it will complete by our next scheduled update.
Scope of impact: Any admin attempting to access the “Customize meeting images” feature in the Teams admin center may be affected.
Start time: Thursday, December 1, 2022, 3:00 AM (8:00 AM UTC)
Estimated time to resolve: We expect that the issue will be fully resolved by the end of Thursday, December 8, 2022.
Root cause: A recent feature deployment, intended to improve the user license checking process, contains code issue which is causing impact.
Next update by: Thursday, December 8, 2022, 5:00 PM (10:00 PM UTC)
RandyDiez
Dec 19, 2022Copper Contributor
Custom backgrounds have also been restored for us. Hopefully this a permanent fix and not a temporary one where they will require us to add another subscription.
- MarcelK1785Mar 06, 2023Copper Contributor
So it seems this problem is back again today...
Is Teams Premium finally kicking in?
- HexYeahMar 09, 2023Copper ContributorLooks like we've lost the battle, folks. Time to open up those wallets again...
https://admin.teams.microsoft.com/policies/branding/view/R2xvYmFs
"Custom meeting backgrounds
Upload images that people can use when they attend Teams meetings. Only users who have Teams Premium or an Advanced Communications license will have access to use these images."- AnthonyM285Mar 09, 2023Copper Contributor
HexYeah What's most interesting is we are in an EA agreement with MS. One would think nothing would change!! how can you just take away features and not expect people to be upset?