Forum Discussion
Default audio devices in teams
Hi All, I use a Lenovo X1 carbon 6th Generation laptop along with a Thunderbolt Docking station. (Windows 10 operating system) I use a usb headset for teams/ meetings and calls. When I unplu...
I sincerely hope that this issue gets some attention as it influences another feature present in Calling Policy, "URL to open apps in browser for incoming PSTN calls", (also may require "Open apps in browser for incoming PSTN calls").
The idea we had was to open the incoming caller's contact information in our erp if it so matched with a customer/contact and show related, however the expected use case of this feature when the user has a paired desktop phone (i.e. Yealink MP56) is to click 'Accept' on the desktop client, then the link opens, then the user can pickup their handset with the call waiting to be answered. THIS WORKS (some of the time).
I found that Teams has a brain of its own and decides that Yealink you have paired to the PC with no speakers/microphone, yea, I'm going to switch your audio device to those non-existent devices.
Having the ability to default a 'Microsoft Certified' Teams phone as a primary audio device, is that really too much to ask?
The idea we had was to open the incoming caller's contact information in our erp if it so matched with a customer/contact and show related, however the expected use case of this feature when the user has a paired desktop phone (i.e. Yealink MP56) is to click 'Accept' on the desktop client, then the link opens, then the user can pickup their handset with the call waiting to be answered. THIS WORKS (some of the time).
I found that Teams has a brain of its own and decides that Yealink you have paired to the PC with no speakers/microphone, yea, I'm going to switch your audio device to those non-existent devices.
Having the ability to default a 'Microsoft Certified' Teams phone as a primary audio device, is that really too much to ask?
