Forum Discussion
Grouping chats into folders?
Hi All, Just upgraded to 'new' Teams.... and to be honest was hoping that maybe we would finally be able to group chats into folders (or similar) - but no - nothing really seems any different!
Is there any chance at some point we can group chats? At present you have a never ending long list of past chats - which is super unusable! All we can do is Pin the most important as favourites.
This is coming with the new Chat and Channels experience. You can create Custom Sections and group chats and channels by topic.
The new Microsoft Teams chat and channels experience – Microsoft AdoptionThat is FANTASTIC news! What is the timing on this?
Used Teams in the past and company was acquired and we changed to Slack... Now moving back to Teams. Wow! is all I can say. The Microsoft Teams dev team could sure learn a thing or two about UX.
I arrived here just looking for the same feature!
It would be great to organize the chats in folders. Currently we can Pin them but they all just go into a collapsible "Pinned" folder. And this is just what we need more of!
Like create custom collapsible folders of chats, so they can be grouped by department, function etc.
This is fundamental in a huge company, just pinning is not enough to keep ongoing chats at hand.
- I have been wanting this feature since we moved from Skype. It is so frustrating trying to repeatedly track discussions amidst the DOZENS of Teams chats in my interface. Some I do not want to leave but do not need to continually monitor, while others are constantly important and active. Having the ability to create logical groupings for these chats would be such a productivity enhancement that it's almost ridiculous that this functionality does not yet exist. If I could up-vote this 1000x, I would do so. This enhancement needs to happen. We have been waiting long enough.
AdamHarley My company is in the process of moving from Ring Central to Teams and I too miss the ability to group chats into separate folders. Really feels like a huge miss at Microsoft.
- My employer is also forced to convert over to Teams because they're ending support for Skype Business. Teams is probably one the most disappointing product Microsoft owns. It's a shame a trillion dollar company can't implement basic UX concepts into their software.
- The one bit of Zoom functionality that I miss
- Totally agree. They have it in Outlook to organise emails, we just want the same/similar in Teams to organise chats!
AdamHarley great idea. So many people that have seen this topic. Still no sign if it will be implemented at any point. I have hundreds of chats in my work Teams and sometimes i need a specific file sent in one of those chats. Not being able to structure means either i will start delete or i will overcrowd my pinned chats. Pity that such gold suggestions are not jumped to and put to the software. And the fact that more than 1000 people have seen it and did not comment .. means that the community is used to see them die and to be overlooked. No matter if you comment or like or come back a thousand times.
- @anca_loan it's sad as MS must realise being able to organise your chats is a massive upgrade.... we live in hope!
- I agree! It would be much handier for work if I could organize my chat groups. For example, people on my team in one folder, the team leads for my department, the Canada office, etc. It would be so much quicker for me if I didn't have to scroll through a long list of the people I have chatted with over the last three years. Thank you, Adam for bringing this up.
Totally agree - it's such a basic function on a tree structure environment too... they have Pinned - so just expand that functionality to name various 'pinned' folders.
