Forum Discussion
Help- When I go onto the chat on a teams call, everything zoom/glitches
Recently, when I've been on a teams video call (on my computer teams app) and I go onto the chat, the whole screen view has changed. It becomes sort of zoomed in and very difficult to navigate. I can only go up and down by trying to click up through the chat messages or by trying to zoom out a lot so that I'm able to see the chat exit sign and I am not able to see any of the people in the call or any of the functions like leave/mute.... If I'm able to reach the exit button, once the chat is left the screen view goes back to normal.
It's really annoying, please let me know how to fix this.
Thanks
- Is anyone else still having this issue? I just started having this issue.
Same problem. In a Teams meeting pop out window if you press Ctrl Shift + the window will zoom in and the text will get larger.
Don't do this!
There is no way to zoom the pop out meeting window back out.
Help!
Note that in the Teams standard window Ctrl Shift + and Ctrl - work just fine. The window zooms in and out. It is just the pop out meeting window that is stuck and will not zoom back out. I have not found any way to fix this.
- I now have to make sure that I join meetings via an internet window so I can see what is going on. Everyone at work has had a suggestion for a fix but nothing has worked. 😞
- I have this issue as well. I have been going into chat in a different window as a work around.
I'm having the same issue on teams app on my Macbook, wondering if it's an Apple issue? I don't know of anyone with a Windows computer reporting this issue ?
Does anyone know how to fix it?
- I am still facing the same issue
Has anyone managed to find a solution to this? All the suggested resolutions on here have not helped and it seems to be getting a bigger problem across our site.
- new update fixed this teams problem
I found that if I Ctrl+scroll while in the window, it will zoom the window. The text becomes very small, but I can at least see the controls now. merriewoodcock
My coworker is having the same problem. I'm replying to hopefully get a notification when this is resolved.
It might have something to do with an update that went out last month. My coworkers got the update, but mine is still on an older version. They aren't having any issues. Trying to get the update today. Hopefully this helps.
Sadly not. I made sure everyone with the issue updated their version. None of these fixes work. I’m waiting on one staff member responding after they’ve tried on a different machine to see if that helps, we will then see if it’s user specific or station specific. If only I could recreate the problem, I could troubleshoot then!
merriewoodcock I've been having the same problem but was able to fix it by unchecking the 'turn on new meeting experience' button in settings to go back to the previous look of teams where your meeting is not in a pop out and is integrated into the app. Not sure its a permanent fix for when they eventually remove the option to 'backdate' teams but it's working for me atm.
4 people on our site have reported the same issue over the last couple of weeks, the above fix does not seem to work, We even reinstalled teams on one of the users and that did not clear the issue.
