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DwnldDude's avatar
DwnldDude
Copper Contributor
Aug 03, 2020

Incoming video doesn't always show on Teams for Mac

I've got two mac users in my organization, my CEO, and myself (so i can support the CEO apparently), and occasionally we both have an issue where in a 1-1 video call, the incoming video doesn't alway...
help
Mac Client
Video Calling
ThereseSolimeno's avatar
ThereseSolimeno
Icon for Microsoft rankMicrosoft
Aug 03, 2020

Hello DwnldDude  I've seen this type of issue reported on our bug site (Uservoice) but no solution has been offered.  The video works sometimes, right?  So you know the camera is working?

  • DwnldDude's avatar
    DwnldDude
    Copper Contributor
    Aug 10, 2020

    ThereseSolimeno yep it works sometimes, and often all we have to do is hang up the call and re-initiate the call and usually it will work then.

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