Forum Discussion

sammedley's avatar
sammedley
Brass Contributor
Nov 18, 2021

Increase the number of pinned chats allowed

Hi,

 

I find pinning Chats in Teams to be a very handy feature.

 

However, I have about 12 people in my direct team, along with a manager and other individuals I chat with regularly...and, the limit in Teams is set to 15...which I have maxed out.

 

Is it possible to increase this number or to remove the limit completely?

 

15 seems a bit arbitrary.

 

Thanks!

  • mach45000's avatar
    mach45000
    Copper Contributor

    Back in the 90's when we had the very first messenger programs, we had zero restrictions on how many groups we could create. It is crazy that 30 years later, we have arbitrary restrictions that reduce the usability of such a product. Please remove the limit!!

  • Leaders_1's avatar
    Leaders_1
    Copper Contributor

    sammedley 

     

    15 may be the limit however I have only 9 open right now and when I try to Add another I get an error message that tells me the limit is 15 and I currently have 15 chats going.  I only have 9. How do I determine what the missing 6 are?

     

     

  • joshualampman's avatar
    joshualampman
    Brass Contributor

    Microsoft Teams is a powerful tool, but the limitation of only being able to keep 15 conversations pinned at once is a significant drawback. This restriction makes it challenging to organize and manage internal communications effectively, especially for those of us who rely heavily on Teams for daily collaboration. It’s been a known issue since 2021, and it's disappointing that it still hasn't been addressed. I hope Microsoft takes this feedback seriously and considers lifting this limitation to enhance productivity and user experience.

  • belroth99's avatar
    belroth99
    Copper Contributor

    sammedley found a work around today. The mobile app (at least on android) allows you to pin more than 15. So I add all my pinned chats on the mobile app and they show up on the desktop without issue. 

    • carson2430's avatar
      carson2430
      Copper Contributor
      I wish this worked, but it looks like they've removed that feature now. It seems like every single workaround we find, they remove. It's like they are trying to make it harder for us 😞
    • Anders_SE's avatar
      Anders_SE
      Brass Contributor

      Currently do not work on IOS (17.7) - Limited to 15 chats 😞
      Just wish they would solve real issues as swift...

  • gilad_noy's avatar
    gilad_noy
    Copper Contributor
    I agree!
    We have a lot of different topics that each has a designated chat, and it's much easier for me to access them from the pinned tabs.
    Please add an option to increase the limit to a value that we choose.
    Thanks!!
  • JayDizzle's avatar
    JayDizzle
    Copper Contributor

    agreed, please remove, or at least let us group contacts together in a pinned folder or something. I have multiple teams I work with. Each with multiple people. if there were a pinned folder for team A where I could drag the members into it and a folder for team B, that would be awesome.

  • Anton_Yarkov's avatar
    Anton_Yarkov
    Brass Contributor
    Hello! Actually, the same limit is on amount of pinned channels. It looks weird really! I'm an engineering manager who works with many chats everyday (like, 10+ new chats daily) and some of them are more important than others, but they flip around and it really makes me crazy. I know, that the golden rule is to "limit work in progress", but I don't want software to make this decision for me... So, I want to ask MS team as well: Please, remove the limit.
    • Andre_Juha's avatar
      Andre_Juha
      Copper Contributor

      Hi Anton_Yarkov . I found like half solution. You can add your contact to favorites, and if you change upper dropdown from chat to contacts , it will show you also the favorites .

      • Lillian675's avatar
        Lillian675
        Copper Contributor

        Andre_Juha That sounds like a nice temporary solution, but when you have groups of people in chat that I want to pin to get to easier, I can't do that with contacts. So changing the limit from 15 ultimately is a better solution, but "thank you" for you solution in the meantime. However, I don't believe the contact view will get highlighted when someone sends me a chat, but I have yet to experience it since I just made the change.... more to be revealed. Thank you again.

    • Lillian675's avatar
      Lillian675
      Copper Contributor
      Steven Collier. Thanks for link, but doesn't seem like it's directly related to this problem. Do you have an existing feedback post that you already have? The redundancy or trying to find something is a bit cumbersome. I'd rather continue comments in an existing thread. Yes? No? Seems more efficient in the bigger picture. We should be able to set out own number of how many pins we want to have. We should also be able to have groups of pins. Like meeting pins, group pins, individual pins and have a sort option too. I like though that I can move things around in the order I want, but a quick sort would be nice too. Thank you.
    • ChrisB's avatar
      ChrisB
      Copper Contributor
      Hello Steven,
      It looks like there are many different posts in the feedback portal about this specific issue, with a lot of interest, but I haven't seen a response from MS to date. Do you know if it's being worked on?

      Regards,

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