Forum Discussion
Anton_
Jun 14, 2021Copper Contributor
Message deletion policy in Microsoft Teams
Hello everyone!
I really ask for your help.
Why isn't the Microsoft Teams chat message deletion policy working?
My actions:
1) I have opened Microsoft 365 compliance cente.
2) Then I opened the "Politics" section.
3) Then I opened the "Storage" section.
4) Then I clicked "Create Retention Policy".
5) Then I selected a policy for "Teams Chats" and selected "Remove items only when they reach a certain age." I configured to delete messages older than one day.
But nothing works.
Help me please.
- First off the policy takes time to activate fully! Also setting it to 1 day, it might take longer than that for it to hit!
See here to fully understand the retention process:
https://docs.microsoft.com/en-us/microsoft-365/compliance/retention-policies-teams?view=o365-worldwide#limitations
Adam
- First off the policy takes time to activate fully! Also setting it to 1 day, it might take longer than that for it to hit!
See here to fully understand the retention process:
https://docs.microsoft.com/en-us/microsoft-365/compliance/retention-policies-teams?view=o365-worldwide#limitations
Adam- Anton_Copper ContributorThank you so much!
I managed.
Chat messages were deleted after 7 days.