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tstask
Copper Contributor
May 25, 2023

Microsoft Teams Report for user selection in Auto Attendant "menu option"

Hello together,

In the Auto Attendant in Teams, there is an option called "menu option" that allows you to create different dial keys for various actions like forwarding, etc. Is there a report that shows which dial keys the user pressed in the selection menu?

 

While Microsoft offers a range of ready-made reports, as mentioned in the link  (https://learn.microsoft.com/en-us/microsoftteams/aa-cq-cqd-historical-reports), these reports primarily indicate the usage of the menu but do not provide information on the specific  number selected by users.

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