Forum Discussion
MS team room : Teams is currently experiencing an error
Our Microsoft team room update to window 11 IOT version. And some of the room show the error "Teams is currently experiencing an error. If the problem persists, please try restarting your device or talk to your administrator". It need to restart two times to resolve the issue. This is the first time we see this error, and have no such information can be search. May I know if other people is facing the same issue as us?
#Microsoft Teams room, #Activity, #Analytics
TimmyLeung0405 The permanent fix will be in upcoming Teams app version 4.19.X
Gopi Kothandaraman Any idea when that will be coming out? We have about 35 of these rooms setups and have a number of them that are doing this. I have wiped and reloaded, changed password no help.
Jay_Burgess875
https://techcommunity.microsoft.com/t5/skype-for-business-blog/end-of-support-for-connecting-to-skype-for-business-server-in/ba-p/3915956
If this site is to be believed... 01/10/23 is a possible date for version 4.19
- We're still having the same issues on Windows Yealink devices.
gazza23 We are still having this error as well, we have received little help from Microsoft. They are telling us to re-install the MTR app on the machine, which we have done several times. This issue is showing up on their known issues page, but there is no useable troubleshooting steps to resolve
Error displays in Teams Rooms device console On devices that are running version 4.17.51.0 or later of the Teams Rooms app, the console displays the following error: Teams is currently experiencing an error. If the problem persists, please try restarting your device or talk to your administrator.
The error displays after actions such as the following occur:- The account credentials to sign in to the device are changed.
- The Teams cache is cleared.
- Updates are installed by Teams in the background.
In most cases, this error display goes away after a few minutes and the Teams Rooms app starts normally. No user action is needed.
If the error display persists beyond a few minutes, then restart the device.- I just love what BingChatEnterprise has to say about this website (asking to summarize the biggest problems mentioned on the above URL): "The web page does not provide any solutions or workarounds for these issues, only some general recommendations or suggestions. It also does not indicate if these issues are being resolved or updated by Microsoft or the third-party providers."
Can't add anything to that.
The frequency of login errors has gone down for us - meaning it is not happening multiple times a day any more. Keep your fingers crossed please.
- Also experiencing this fault, no ideas?
I tried to run a repair and I get the "OS version not compatible."We have over 30 Teams Room and this is causing us all kinds of issues. Everything just upgraded to Windows 11 and this new Teams version Jarcque_Admin
We have multiple systems that doe this many times a day. Doesn't help when you are in a meeting. Has anyone found a solution for this? Everything has been working with Windows 10.
- I managed to get it working, The powershell script for the had an error which I fixed, I also assigned a Teams Room Pro license. the NUC is running well now it seems.
- We are having this issue as well. Have restarted multiple times. Nothing has changed on our end.
I've checked the sign-in logs and no issues there. I cannot figure out what is causing this.
