Forum Discussion
eric_joely
Feb 10, 2021Copper Contributor
My Laptop shuts down during TEAMS calls
Like few other collogues I'm using a new Lenovo L13 Yoga. We are using Microsoft TEAMS as our formal application for conference and video calls. Recently we started facing a "random" issue in which ...
- Feb 16, 2021
AJ_Quintana Pedro99 Knightmare
Hi everyone - please use the following mitigation plan for this issue while we work with Lenovo to uncover more of the root cause/solution to this: Lenovo Yoga L13 might shut down during Teams meetings (microsoft.com).
Sam Cosby,Teams Engineering PM
Magnifieke
Jul 14, 2021Copper Contributor
Glad I found this thread but also regretting I purchased these models cos it seems to happen to these models only. I purchased 5 of 20R3000MUS and have had to reimage about 3 of them cos of this issue.
I hope Lenovo has a fix for this; its frustrating.
I hope Lenovo has a fix for this; its frustrating.
- MagnifiekeJul 14, 2021Copper ContributorAlso happened to these models 20R5000PUS
- J-SquaredJul 14, 2021Copper Contributor
As I mentioned these are affecting my older yoga 720s
I recently purchased a bunch of Lenovo L13's like you except mine were 20VK0019US
and so far deployed 30 / 50 of them and NO issues. We use teams heavily and positive I would have heard something by now from somebody using the L13s
I wonder if there is a common graphics card or chipset in these models that's being affected. I know its frequent in Lenovo models but its DEFINITELY triggered by Microsoft Teams.