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My Laptop shuts down during TEAMS calls
Like few other collogues I'm using a new Lenovo L13 Yoga. We are using Microsoft TEAMS as our formal application for conference and video calls. Recently we started facing a "random" issue in which ...
AJ_Quintana Pedro99 Knightmare
Hi everyone - please use the following mitigation plan for this issue while we work with Lenovo to uncover more of the root cause/solution to this: Lenovo Yoga L13 might shut down during Teams meetings (microsoft.com).
Sam Cosby,Teams Engineering PM
my problem was solved with a bios update (that appeared after at least once moth after the problm started (after a previous bios update)). you can see the thread with my replies.
- So it was fixed aufter Bios Update ver. 1.29 and then you updated to 1.30 and still no crashes?
- I had crashes with 1.30 as well. I am now on 1.31 and just upgraded to W11.
I canmnot currently test properly with Teams, as our meetings are now physical.
(though, I can see that W11 have increased my CPU temperature and the fans are running at full speed - so I am pretty sure that Teams will crash as I have seen it crash with high CPU temperatures)- Unfortunately upgrading to W11 did not help.
This means that a fully upgraded (both Lenovo AND Microsoft W11) L13 Yoga still crashes.
This problem has now been know to both Microsoft and Lenovo for a very long time without any of them solving the issue.
