Forum Discussion
mercedes9988
Aug 28, 2020Copper Contributor
My team cannot see the whiteboard
I recently created a new free Teams account and set up my first group, none of whom have a Teams account, so I invited them by creating a browser link.
When I tried to share the whiteboard during our first meeting I could open the whiteboard and write on it but nobody could see it.
I read that I needed to change some settings in the Teams Admin Center but when I tried to log into it I was told I wasn't allowed because my email address is not a company one.
Does this mean that free accounts cannot use file sharing or blackboard?
- ThereseSolimeno
Microsoft
mercedes9988 Here is a comparison of free vs. licensed Teams - filesharing is included but I don't believe it included the Whiteboard: https://support.microsoft.com/en-us/office/differences-between-microsoft-teams-and-microsoft-teams-free-0b69cf39-eb52-49af-b255-60d46fdf8a9c
https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/free?ms.officeurl=teamsfree&rtc=1
- mercedes9988Copper Contributor
If it is the case that a free account doesn't have access to file sharing, why do they make it an available option on the screens? Surely if something is not available to you, you should either get a message to say so or it should simply not appear as a selectable thing?
I have to say that I am new to Teams but it seems a lot less intuitive than Zoom, and a lot less feature-rich if you aren't a paying subscriber. I'd assumed they'd be pretty much on a par, but it seems not.
- ThereseSolimeno
Microsoft
HImercedes9988 The second link shows that filesharing is included; I wasn't sure that the Whiteboard is included.