Forum Discussion
chrisxhorn
May 09, 2022Copper Contributor
Not receiving any messages or notifications from MS Teams on Mac OS X (Monterey 12.3.1)
On my MacBook Air M1 (running the latest OS X version) I am not getting any messages or notifications at all, and not only on the desktop app, but neither on the web app. As soon as I refresh (the we...
Mburton11
Jan 05, 2024Copper Contributor
Has there ever been a resolution to this? For me on my M1 MBP it works when I’m in office but doesn’t work when I’m working from home. I’m using new teams and switching to old teams when working from home makes it so I can send and receive messages, but new teams just doesn’t work from home. Oddly I can send messages from new teams and they make it through, but responses and read notifications don’t and coworkers’ statuses don’t show correctly.
Also worth noting is that I have also deleted caches and reinstalled new teams, rebooted, cleared out keychains for new teams etc. and the issue persists.
daboag660
Jan 08, 2024Copper Contributor
Mburton11 I'm having the same problems (M1 Mac Mini and also M2 Air) and did all the same self-help steps. At a loss.
- robrhcecomauFeb 01, 2024Copper Contributor
I have found that notifications work correctly when my M1 MBP is undocked, but when I connect it to my universal dock (with the DisplayLink chipset) they stop appearing even if I keep the laptop screen open and set the laptop as the primary display.
Turns out that there is a global notification setting "Allow notifications when sharing or mirroring the display" which needs to be enabled if you are using a universal dock
- daboag660Feb 01, 2024Copper Contributor
The notifications work fine for chats but not teams, which is odd. The teams messages are notifications from Airtable but they work fine in Slack. Still searching!