Forum Discussion
Not receiving notifications from channels (banner or feed) since following/favorites was removed
We aren't receiving any notifications (banner or feed) from our channel posts - even though in the channel notification settings, I've enabled Banner and Feed for new posts (including all replies) and channel mentions. It seems this functionality might have been lost after the move away from following/favourites, and I can't find any solution to it in the forums etc that is relevant to the new functionality.
The only way I can trigger a notification is to @ the channel name itself in the post to the channel, which is not ideal. Am I missing a global setting that is suppressing these notifications (I've checked all admin centre settings and can't see anything), or is this a bug?
- The channels are shown (not hidden) at the time of posting?
You are not set to do not disturb?- Correct - they are not hidden (if I click More Options I can see the option to hide them but I've never hidden them) and I'm Available. It's a problem for our whole team too, not just me fyi.
- What about other Teams? I’m other types of notifications like chat etc?
