Forum Discussion
Poly x50 video call - no video.
Hi - wondered if anyone could help. Ive got a call open with Poly (for weeks now) but had no answer to my question. As above if i start a video call on our x50 i see my own video feed in the bottom c...
Just to add to this (hopefully it might jog someones memory) i was doing some testing last week and it appears that the problem is the video going outward (ie from our x50) incoming video is fine. If i use the toggle on the touchpanel to switch the camera on and off - at the other end the user sees the contact logo change size as its toggled.
- Fixed. Pulled power to both the panel and the X50 at the same time. Left off for 5 mins then powered back up. Turn it off and on again!! 🙂
