Forum Discussion
Poly x50 video call - no video.
Hi - wondered if anyone could help. Ive got a call open with Poly (for weeks now) but had no answer to my question. As above if i start a video call on our x50 i see my own video feed in the bottom c...
Just to add to this (hopefully it might jog someones memory) i was doing some testing last week and it appears that the problem is the video going outward (ie from our x50) incoming video is fine. If i use the toggle on the touchpanel to switch the camera on and off - at the other end the user sees the contact logo change size as its toggled.
Fixed. Pulled power to both the panel and the X50 at the same time. Left off for 5 mins then powered back up. Turn it off and on again!! 🙂
