Forum Discussion
iCobretti
Oct 11, 2022Copper Contributor
PSTN Teams inbound calls keeps dropping
Hi all, I have a problem with Teams Client app, when I receive PSTN calls Teams immediately drop it and I can't answer. The stranger thing is that with web browser app (teams.microsoft.com) is work...
StevenC365
Oct 11, 2022MVP
iCobretti Sounds like a network/firewall problem, are you allowing all the required ports, particularly the 3478-3481 range as described at Office 365 URLs and IP address ranges - Microsoft 365 Enterprise | Microsoft Learn
iCobretti
Oct 11, 2022Copper Contributor
Hi Steven,
thanks for your response.
I exclude network/fw issue because i'm in the office and my other colleagues, connected to the same network, do not have this problem.
And also, as i posted, with web app works normally
i don't know what to do
thanks for your response.
I exclude network/fw issue because i'm in the office and my other colleagues, connected to the same network, do not have this problem.
And also, as i posted, with web app works normally
i don't know what to do