Forum Discussion
Solved
Recording meeting has disappeared
Have previously used the recording function without issue, but when we went to our sprint demo today the function wasn't available. As in it wasn't listed.
Has this capability been removed?
- Hi @AIWelsh,
In the meeting, it should have been in the meeting controls and select More options More options button > Start recording.
Only specific people in the meeting can start or stop recording. See here -
https://support.office.com/en-us/article/Record-a-meeting-in-Teams-34dfbe7f-b07d-4a27-b4c6-de62f1348c24#bkmk_whocanstartorstoparecording
It may explain why you couldn't record. Also
- Both the meeting organizer and the recorder must have Office 365 Enterprise E1, E3, or E5 licenses.
Hope that answers your question!
Best, Chris
- Hi @AIWelsh,
In the meeting, it should have been in the meeting controls and select More options More options button > Start recording.
Only specific people in the meeting can start or stop recording. See here -
https://support.office.com/en-us/article/Record-a-meeting-in-Teams-34dfbe7f-b07d-4a27-b4c6-de62f1348c24#bkmk_whocanstartorstoparecording
It may explain why you couldn't record. Also
- Both the meeting organizer and the recorder must have Office 365 Enterprise E1, E3, or E5 licenses.
Hope that answers your question!
Best, ChrisChrisHoardMVP If you need an enterprise license, does this mean that a "family" 0365 subscription will not allow for recording?
- I recorded the meeting. Stopped the meeting. Now I am seeing different messages from Windows and iPhone app. The first one says “meeting started” and the second one “meeting in progress” but no recording is available even after six hours.
- Can you see it in Stream?
If not I would submit a ticket on that one to Microsoft support
Best, Chris
ChrisHoardMVP it seems the new ios update for ipads has removed record meeting from Teams. Is that something that anyone else is experiencing. The update now allows live captions and blurring the screen but seems to have removed the option for recording which was essential for us. Any idea about why this has been removed? I have the old version of the app on my phone and that seems to still provide the recording facility.
- I would raise that to support - I am pretty sure that recording is meant to be there for IOS devices
Best, Chris
