Forum Discussion
Setting up speed dial for a group of numbers
Our organisation is new to Teams Voice and we have a mixture of people who use traditional handsets and the Teams app. When using the app, it's easy for people to see who from our reception team are available to talk to, but those using the traditional phones can't, and they have to have a speed dial for each of them which is annoying, waste of speed dial buttons and time consuming trying to figure out who is about or free.
So I was looking for a way to create a single speed dial for all the numbers associated with the reception team (like in our old system), but I can't find an option for that.
Can anyone point me in the right direction or provide a more modern solution?
Cheers
Khaliq
- What about a Team phone that have a directory? maybe assignable buttons and/or side cars?
Thanks for the response. I should have included the type of handsets that we use, we're using Polycom VVX400/440's and the directory from Microsoft doesn't sink with them, but even at that, I'm still not sure how we'd be able to allocate one speed dial slot to 4 staff, for example.
Cheers
Khaliq
