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tk093's avatar
tk093
Iron Contributor
Jan 23, 2024

Spell check broken in new Teams 2.0 client

Greetings, we have about 100 users running Teams 2.0 and a handful of users, myself included, are seeing issues with the spell check.  It will work for maybe 10 minutes, maybe a hour, maybe a day or ...
teams
Teams spell check
DPerreman's avatar
DPerreman
Copper Contributor
Feb 05, 2024
FYI: The RIHelpDesk recommendation of resetting new Teams to fix spellcheck worked for me:
In the "Windows Settings" app, get to "Apps & features";
Select the "Microsoft Teams (work or school)" item and then click "Advanced options";
Click the "Reset" button and then confirm your selection.
alecalec202's avatar
alecalec202
Copper Contributor
Feb 09, 2024

can confirm - worked for me

  • Bullfrog9609's avatar
    Bullfrog9609
    Copper Contributor
    Feb 09, 2024

    As mentioned earlier, resetting the app or renaming the folder is only a temporary fix.

    Microsoft do have this listed on the Service Health page TM711150

     

    More info: As a workaround, affected users may be able use the following steps to clear their cache:
    - Close and quit the new Microsoft Teams application
    - Delete the folder: %localappdata%\packages\msteams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams
    - Start the new Microsoft Teams application

    Current status: We're initiating deployment of the previously mentioned fix to restore spell checking for affected users. We anticipate that the deployment will complete by our next scheduled update, at which time we'll monitor the service environment to confirm that the issue is resolved.

    • ashwa1445's avatar
      ashwa1445
      Copper Contributor
      Feb 13, 2024

      Bullfrog9609 

      thanks. Just in case Microsoft listen to anything here, I've been able to isolate the problem to a single file;

      so when the problem happens single exit teams then delete %localappdata%\Packages\msteams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\EBWebView\WV2Profile_tfw\Preferences

      and start teams back up.

      A simple script to fix the issue (which must be run with administrative privileges from an elevated cmd prompt is;

      taskkill /IM  ms-teams.exe /F
waitfor /T 2 pause 2>NUL
del %localappdata%\Packages\msteams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\EBWebView\WV2Profile_tfw\Preferences
%userprofile%\AppData\Local\Microsoft\WindowsApps\ms-teams.exe
echo "done"

       

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