Forum Discussion
Status does not update (New Teams)
Hi, We've been testing the new Teams before we roll it out more widely. We have noticed that your status does not update consistently with the new Teams, as in, here is one scenario as an example ...
We have also been having a lot of inconsistencies with presence. I logged in this morning and had status of unkown for roughly 30% of the people I chat with regularly. My own status is uknown and I cannot change it. Uninstall and reinstall is not a good work around. I had to switch back "old" Teams.
Interesting that one of the first comments in this thread recommends not putting computer to sleep. My computer goes to sleep nightly (I don't log off or reboot). I was on a call with MS yesterday and they had me restart New Teams client and it worked for the rest of the day. This morning after the computer returned from sleep a lot of the status' were wrong again. Restarting the New Teams client fixed it again. This may be an issue with having the computer go to sleep in my instance.
Is sleep and New Teams a known issue?
Our computers do not go into sleep or standby mode. Our devices are always switched off.
The problem occurs both for people with several devices and for people with just one device.
I think it is actually due to the software. And even if it isn't, it should be able to handle it.- I sleep my PC nightly also, restarting Teams did not fix my status issues.
