Forum Discussion
Status does not update (New Teams)
Hi, We've been testing the new Teams before we roll it out more widely. We have noticed that your status does not update consistently with the new Teams, as in, here is one scenario as an example ...
Very interesting that a lot of you are still experiencing issues - we seem to be okay now. The status seems to be behaving and updating after calls/meetings/etc. We didn't do anything on our end to fix it. We didn't change anything, so just assumed Microsoft has sorted it out. We are not on Preimum though, though I don't think that should make a difference as I'd imagine the client would still be the same...?
This is our current client version:
Microsoft Teams version 23285.3607.2525.937.
Client version is 49/23101227712.
Checking in:
- Presence seems to be working much better now.
- Still seeing issues with updates. If you manually update to the version in the Teams update log on the local machine, the client states it's up to date, but after a week or so, it goes back to an error state.
- Presence seems to be working much better now.
- Still seeing issues with updates. If you manually update to the version in the Teams update log on the local machine, the client states it's up to date, but after a week or so, it goes back to an error state.
Update on the Teams 2.x update issue:
Per the prerequisites in Microsoft documentation, Delivery Optimization (DO) needs to be enabled for Teams 2.x update to work properly. The machines on which we were having the issue did not have DO enabled. Once we enabled it, that fixed the Teams 2.x update issue.
For those who have reported update issues, curious if you have DO enabled.
+++++
DO powers Teams automatic updates, which are required as part of the Servicing Agreement.
Overview: What is Delivery Optimization?
Recommended settings: Set up Delivery Optimization
Note: Download Mode 100 (Bypass) is not supported.+++++
DaveTheTeamsGuy I tried these updates, but Teams shows me as always online, even in the middle of the night. I work on global teams, so I get messages at 3 and 4am EST, and my team jokes that I am always online (I do work a lot, but I do actually sleep, LOL). I have the Teams app on my phone as well, so does the iOS version of Teams have an impact with this issue? Are there any updates or setting changes needed for the iOS app?
AFK05 I don't think iOS makes a difference. Mine is not having that issue and I use Teams on my iPhone as well and I keep my iOS up to date. I was having the issue initially when using the new Teams, but it seems to be better now.
