Forum Discussion
owler_77
May 14, 2020Copper Contributor
Teams call controls on jabra headset not working
Hi, I recently bought a new Jabra Evolve 75 headset to replace my old wired plantronics set. I purchased the Microsoft version of the headset, which is supposed to have better integration with M...
- Jul 28, 2021
I found a solution for my Jabra Speak 510 where the controls and LEDs did not work for teams on USB - Bluetooth worked.
Change the Driver to "Jabra SPEAK 510 (Sound Research)" to "Jabra SPEAK 510 USB (Sound Research)" by selecting available drivers.
No everything is fine again. Seems to be that Windows selected the wrong driver after updating to 20H2...
arfmach
Dec 28, 2023Brass Contributor
I have a Jabra Evolve MS 80 Link and almost the same issue, and after a lot of tweaking I found that the softphone (Zoom/Teams etc.) has to be configured with the headset microphone as the input device. I have VoiceMeeter also and I used to set one of its outputs as the input device in Zoom/Teams, but it renders the symptom of the call button not working (nor the presence synchronization). Configuring the headset microphone as the input device in the softphone app makes it work correctly.
I almost sent my headset to the tech assistance for repairing (under warranty) but then I gave up, then I found that solution…
I almost sent my headset to the tech assistance for repairing (under warranty) but then I gave up, then I found that solution…