Forum Discussion
Gnaniyar
Jun 05, 2020Copper Contributor
Teams Chat messages not showing up
After the latest windows update Microsoft Team's chat area not showing up the messages. I tried re-installing teams but no luck. Can anyone help me out Thanks, Gnaniyar
- Jun 06, 2020Reinstalling won’t help most often but a full logout / login might! Other wise close Teams, delete these files/folders and restart teams
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/amp/
Gnaniyar
Jun 06, 2020Copper Contributor
PDostiyarYou are correct. It is not working on my personal computer. But I am able to get that area on my mobile as well my office machine.
I am also not sure of what was the windows update that was installed on my machine. What else I can do to resolve this ?
Regards,
Gnaniyar
Jun 06, 2020
Reinstalling won’t help most often but a full logout / login might! Other wise close Teams, delete these files/folders and restart teams
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/amp/
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/amp/
- Rubenana_Sin50Dec 28, 2022Copper Contributor
adam deltinger I was having the same issue. I tried as you suggested and it worked. Thank you
- Manisha1435Aug 26, 2022Copper Contributor
how to enable chat optionadam deltinger
- _ihatetechnologyJul 21, 2022Copper ContributorHow do you run a powershell script? Yes genuine question. I don't even know what powershell is.
- williambryantFDOTJan 24, 2022Copper Contributor
This fixes the problem temporarily but why does it keep happening. I find myself closing and reopening a couple a times or more a day. Still needs to be looked into.
- dayoungentcomSep 28, 2021Copper Contributor
adam deltingerHad this issue with a customer. Advised them to log out of everything MS, then only log back into Teams. Issue cleared itself.
- LawandaclarkSep 22, 2021Copper ContributorMy team chat area is not showing up
- hxnnxhFeb 23, 2021Copper Contributor
adam deltinger thank you so much! This has helped me so much 😄
- GnaniyarJun 07, 2020Copper Contributor
adam deltinger Thank you so much. I followed the steps from the link that you have shared and the issue got resolved. I got my chat area back
Thanks,
Gnaniyar
- PDostiyarJun 08, 2020Bronze Contributor
Gnaniyar Thanks for the confirmation, Also Thank you adam deltinger for the link and details shared...