Forum Discussion
elaheh
Jun 04, 2020Brass Contributor
Teams communication with external users
Hi, Is there any reason why there is different between tenants to communicate with them on Teams? It means sometimes when I search for external user in Teams and start to communicate it works, but ...
ChristianBergstrom
Jun 04, 2020Silver Contributor
elaheh Hello, yes there are several settings an administrator can configure for Teams and external communication. And you're correct, if your external settings are configured properly it's not necessarily set up on the other side. Please reply if you need more information than this.
elaheh
Jun 04, 2020Brass Contributor
Thanks ChristianBergstrom
Can you please send me an article to see what kind of configuration do we need?
Is not open for all organization by default? (since we can have communication with some organization, and i think it means from our side is open).
- ChristianBergstromJun 04, 2020Silver Contributor
elaheh Hello, I believe this explains what you're describing.
Manage external access in Microsoft Teams
https://docs.microsoft.com/en-us/microsoftteams/manage-external-access
Let me know if you need additional info.
- elahehJun 04, 2020Brass Contributor
Thanks a lot ChristianBergstrom for the useful article.