Forum Discussion
shilocase
Sep 27, 2021Brass Contributor
Teams is KILLING my Mac Every Day
I have a hard time believing I'm the first person to post this after not finding anything in the forum. I wouldn't doubt if Microsoft is deleting them because they can't figure out how to fix this issue. I can Google this issue and come up with numerous results but NOTHING has been able to fix this issue except for completely removing Teams all together, which unfortunately is not an option for me.
Teams is murdering my MacBook Pro 16" i9 with 16GB RAM every day. This was supposed to be the most kick-a$$ laptop at the time but Microsoft is slowly killing it with Teams. It causes serious lags and randomly decides when it wants to share the screen successfully. Other times, it just shows screen but no audio or vice versa. It's infuriating and I've lost my patience!
For context, I just re-installed my entire OS thinking it was an OS issue. I erased the entire drive and started from scratch. I did not do any kind of restore from backup. Everything was a fresh install yesterday.
I joined a teams meeting today in front of 100 people and Teams seemed to be running fine until I went to share screen and then everything choked. Those who were showing video on the call started flickering rapidly, which could have caused an epileptic seizure - it's that bad and I'm not joking, this isn't funny. IT'S VERY IRRITATING! My entire system. Mail, Calendar, Finder, and Preview (all Apple Apps, which should run super fast) started running like garbage with lags between 5 and 10 seconds - that's no joke. Upon reboot, it was normal again until I ran Teams for another meeting... reboot.
I firmly believe Teams is a virus and the developers should be fired for ignoring this issue. I've been dealing with this issue for nearly a year. Teams always causes some kind of lag issue whenever I run it. I have to reboot my machine to get my computer to work somewhat normal again. This is ridiculous!
I found an MS article mentioning how Teams uses memory because of this Chromium feature due to easier development. I don't care about the ease of development. I CARE about it working and NOT DELAYING MY PRODUCTIVITY. Forget Chromium!
Earlier this year, MS announced they were going to have a new and improved version in April 2021. I think two version have been released since then - None of them have solved this issue.
Is anyone at Microsoft Listening?!?!?!
Hi everyone, we're pleased to announce Microsoft Teams for Apple Silicon, which on the M1/M2 ARM builds, will have significantly faster performance than what's seen during the Rosetta emulation today! Here's our official roadmap ID for this release; Microsoft 365 Roadmap | Microsoft 365. More on this can be found here; Announcing Microsoft Teams optimized for Apple silicon - Microsoft Tech Community.
Users should see a significant performance boost with this release. And for the Intel Macs out there, we're still thinking about you! We have some large performance fixes coming that will help improve overall performance for the Intel version as well.
Thanks,
Sam Cosby, Teams Engineering PM
- AlanGibbCopper Contributor
Finally gave up on Teams on my 2020 Macbook Air with the i5. Tired of the fans running full speed during calls. Tired of the poor responsiveness while on calls and my system coming to a crawl. Tired of 100% CPU usage during Teams while every other application uses just 10's% all combined.
Got the new Macbook Air with the M2 and everything works fine. Teams uses 20% of the CPU now and responsiveness is fine. The i5 didn't have enough horsepower for the inefficient application.Shame on Microsoft for releasing sub-optimized code. I wonder just how much extra CO2 went into our atmosphere due to the extra power consumption globally? It would be fun to calculate how many car's emissions could have been offset by a better version of Teams 2 years ago just from lower computer power consumption. Certainly would have reduced my frustration index as well
- NZPACMANBrass ContributorYes the Scope 3 emissions must be huge for MS. I have one company using Google products so Google meet and another that tends to use Zoom even though an MS shop.
- Rik_EndeCopper ContributorOn my machine this occurs every time when I run MS Teams while a second monitor is plugged in. Teams works OK as long as nothing is plugged into the USB-C ports.
- d_kearney66Copper ContributorI can assure you, this matter is not resolved. I mistakenly thought this was a new post. When I read it, something called out. I have been having weird behavior on my Mac Pro for several months. Sublime Text tabs had distorted test when I dragged the cursor over. This was the most annoying. Today I removed teams completely, did a restart and no more problems.
- Sam Cosby
Microsoft
Hi everyone, we're pleased to announce Microsoft Teams for Apple Silicon, which on the M1/M2 ARM builds, will have significantly faster performance than what's seen during the Rosetta emulation today! Here's our official roadmap ID for this release; Microsoft 365 Roadmap | Microsoft 365. More on this can be found here; Announcing Microsoft Teams optimized for Apple silicon - Microsoft Tech Community.
Users should see a significant performance boost with this release. And for the Intel Macs out there, we're still thinking about you! We have some large performance fixes coming that will help improve overall performance for the Intel version as well.
Thanks,
Sam Cosby, Teams Engineering PM- mikefishtankCopper Contributor
Too little, too late.
Its not just the M1 chip new macs that have a nightmare with Teams.
We moved the business to Discord and Google workspaces instead. Cheaper and it works without killing our machines.
- Brian2022Copper Contributor
shilocase I have the same model MacBook as you and I didn’t have any problems until I increased the monitor resolution. Now I have the same symptoms as you do. Luckily I rarely have to share my screen and when I do it’s from a pc. Every other part of Teams is fine.
I have two large monitors plus the laptop screen. One monitor is set to 4K. I think Teams must have memory issues dealing with so many pixels. You could try setting your monitor to a lower resolution and see if that helps.
Not related, but Teams video calls from the new iPad Pro are great. The front camera quality is much better than standard laptops and the artificial intelligence keeps your face centered in the video window so if you want to stand up for a stretch during a meeting the camera follows you. It also keeps the exposure levels set to your face so a bright background won’t put your face in shadow. - rafaelcelfocusCopper Contributor
shilocase I know for a fact that the Macbook with Core i9 does not have enough cooling and it can be slower than the i7 version. That model is just a waste of money. I had issues with pretty much anything that consumed more RAM than expected (Docker, Chrome, Teams...).
That being said, Teams is just garbage. It looks like they got the worse things from Skype and tried to compete with Zoom in a tight schedule. There is just nothing good about Teams. The worse thing is that Microsoft offers these apps in a competitive price for the enterprise world and most companies fall for it and we eventually get stuck using it.
I've had issues with Teams on the 3 operating systems (Linux, Mac and Windows) with Mac and Linux being the worst. I don't understand how a company that created the Office Suite which is beautiful and works can create something like this.
- The UI/UX experience is a joke. It looks like no designers were involved during the conception.
- The UI flickers a lot when clicking to switch chats & groups and sending messages.
- Video and audio sometimes does not work
- Screen sharing is always a pain
- The app freezes sometimes and have to be restarted
The app just feels bulky, heavy, full of bugs and bad UI decisions.
I wish it was more like Slack and the meetings were more like Hangouts.
- jjmillerCopper Contributor
I completely agree. Performance is awful. Performance in a stand-alone browser is, inexplicably, better than in the electron skin. I still think it's a crime that Safari and Firefox are second-class citizens. On my rMBP (2018) sometimes kernel task comes in to throttle performance as the whole thing melts. Talking to four people at once is a struggle. Zoom manages with 500 without the fan coming on.
I've noticed that several thousand error messages appear (like the following) at times, randomly. I contacted M$'s first line support and got told something like "our developers work very hard to try to remove bugs and please provide feedback through Teams itself". I've given it basically 1 star at every opportunity available. It's overcomplicated and fundamentally fails at its main task: videoconferencing.
I've seen literally more than 1000 error messages in the developer console, many of them on line 1e6+ of some poor bit of Javascript. I'm not surprised my computer is melting. Can't you just rewrite the whole thing in QT?
- Sam Cosby
Microsoft
While I did find this pretty funny, I can say that there were a few dependencies that took a little longer than expected in order for us to deliver some solid news. We should have that in the clear soon and my hope is to have something more official in the coming days.
Thanks,
Sam Cosby, Teams Engineering PM- greatquuxBrass Contributorare these improvements going to affect both the mac and windows versions of Teams?
- AphonicnoiseBrass ContributorAnother teams blog with a hard sell on features for the us government and entry level / free licenses. Another blog that doesn’t mention OS X
I may as well just sign zoom contract and commit my future to google workplace. This program is never getting fixed, clearly. All the added security of Microsoft goes out the window when you can’t open teams. I am truly perplexed that this is such a non priority. All I can think is that they somehow see teams as pivotal to avoiding windows defection. I can’t think of any other reason this product is still unusable.- greatquuxBrass ContributorNot sure if anyone mentioned this on the 11 pages here but this also affects the Windows client. I've had to restrict users from running Teams on remote desktop servers because of the huge amount of I/O it generates upon startup which slows down everyone else, not to mention the amount of disk it uses. Electron apps are bad enough with the CPU and memory they take up, but when you start pounding the disk mercilessly like this it kills your performance for any other users sharing the machine too!
- NZPACMANBrass ContributorIt's quite common for larger organisations running Teams through their enterprise infrastructure to request users to turn video off as the load is too great. So it becomes a conference call platform with presentations.
- saidtsCopper Contributor
Now I had to uninstall Teams from my Macbook because Teams was turning off the machine! And I didn't even need to open the app to result in turning the computer off, simply having the app installed produces this result. This is absurd!
Even worse: the web version has some issue with my cameras, showing a dark image all the time.