Forum Discussion
jacobhodgson
Oct 04, 2023Copper Contributor
Teams Mobile App only showing Calls
Hi everyone, I thought I'd start this discussion by mentioning we've encountered a bug within the Teams Mobile App whereby Android devices, don't allow you to access anything in the Teams Mobile ...
SimonDW
Oct 11, 2023Copper Contributor
We're experiencing this with users that have an Android device plus the Teams Voice license. My work IOS device was fine but my personal Android device had the same issue. We have a limited number of people with the Teams Voice/Shared Devices license including myself. Removing that license from my account resolved the issue. Not an option for the users that need the Teams voice functionality.
MarkAllen72
Oct 11, 2023Copper Contributor
I can confirm this worked in a single test on my user account. However, this is not a viable fix for our staff. We too need those licenses assigned for our users to be able to make and receive external calls through our provider.