Forum Discussion
Stuartf
Sep 10, 2020Brass Contributor
Teams on one PC won't make or receive calls - "We are sorry - We've run into an issue"
The web and mobile version work fine.
These actions did not help
- Reinstalling Teams and updating it
- Turning off AV and firewall and retesting
- Latest windows 10 updates
I looked for the latest logs but saw no errors that displayed issue - https://docs.microsoft.com/en-us/microsoftteams/log-files
What else can i try?
Thanks
Stuart
So after a second uninstall, reboot and reinstall it all started working again.
The only different thing may be the first teams install download was from the MS site. The second was from the Corporate web app link.
I was Not impressed with the unhelpful error message!
- StuartfBrass Contributor
So after a second uninstall, reboot and reinstall it all started working again.
The only different thing may be the first teams install download was from the MS site. The second was from the Corporate web app link.
I was Not impressed with the unhelpful error message!