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BalintKovari's avatar
BalintKovari
Copper Contributor
Jan 06, 2021

Teams recording lost due to Microsoft Stream storage quota?

Hi Everyone!

 

It happened to us that one day we noticed, that Microsoft Teams meeting recordings are not showing up in Microsoft Teams. Within 24 hours we found out that it was because of storage quota problems. My question is the following:

 

If a recording is created in Teams while there is no Stream storage available is the recording lost? We bought additional storage since, and the recording is not showing in the video recording list.

 

I would think that since the video is stored and converted in Azure, it should show up after storage problem is resolved.

 

Has had anyone any similar experience in the past?

  • Uff, I recommend you to open a support ticket as soon as possible. Recover missing Stream recordings can be problematic
      • BalintKovari's avatar
        BalintKovari
        Copper Contributor

        Elevatekp  I did not get any answer. I was looking through my mail but did not find the one that I was looking for. In short:

        A few days later I received a mail that my recording is ready and can only be downloaded for two weeks (I think) so the recording was not lost luckily.

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