Teams Room on Windows fails updating

Hi chriswagner,

here are some suggestions that might assist you:

1. Free up drive space: Ensure that there's sufficient available space on your device to execute updates.
2. Verify date and time settings: Confirm that the date and time settings are accurate, with a time offset within two minutes.
3. Check for update installation policies: Verify if Group Policy settings, mobile device management (MDM), or registry configurations are in place that might prevent update installations.
4. Verify connection to Windows Update servers: Ensure your device can establish a connection with the Windows Update servers.
5. Manual update: If updates can't be obtained from the Microsoft Store, consider using an offline app update PowerShell script to manually update Teams Rooms devices to a newer version of the Teams Rooms app.

If the issue persists, you may want to contact Crestron's support for device-specific troubleshooting.

Fix Windows Update issues on Teams Rooms Pro devices - Microsoft Teams | Microsoft Learn

Manually update a Microsoft Teams Rooms device - Microsoft Teams | Microsoft Learn

Troubleshooting (crestron.com)